SHIPPING & RETURNS

SHIPPING

At present, we ship within the European Union, Norway, Liechtenstein and Switzerland. Orders are shipped from Sweden with Post Nord. If you live elsewhere and wish to purchase our products, please send us an email: hello@betiyon.se. Once your order has been placed, it will be processed within 2-3 business days. You will receive an order confirmation by email.

SHIPPING FEES

Sweden: 49 SEK

EU, Norway, Liechtenstein and Switzerland: 119 SEK

Free delivery on orders over 600 SEK.

All orders outside the EU will be subject to VAT, import and customs duties and taxes. For more information, please contact your local customs office. Please note that betiyon.se is not responsible for any duty charges that may be applied to orders outside EU. 

ESTIMATED SHIPPING TIME

Sweden: 1-2 business days

EU, Norway, Liechtenstein and Switzerland: 2-3 business days

RETURNS

If you wish to return a product you can do so within 14 days from the date of placing the order. Then send us an email to hello@betiyon.se in order to receive a return label. Please note that returns will only be accepted if the products are unused and labels and original packaging are fully intact. Refunds for returned products will be made to the customer upon the return of the product.

Please note that the original shipping costs and your expenses for returning the product to us will not be refunded.

In case you have received the wrong or a defective product you have the right to return the product to us. We will compensate you for the costs of returning the product and replace you with the right / a new product.

If the product requested is temporarily out of stock you will receive a refund for the product, however not the cost of shipping.